Refund Policy
Beforeclaim.co.uk is a trading name of Clause Two Ltd ("we", "us" or "our") which is a company registered in England and Wales with company number 16739475 and whose registered office is at 167-169 Great Portland Street, Fifth Floor, London W1W 5PF. All payments for our services are processed by our payment provider, Paddle.com Market Limited ("Paddle"), who acts as the merchant of record for all orders placed through this website.
1. Refund Requests
We want you to be confident in our services. You may request a refund for your initial purchase within 14 days of the transaction date.
To request a refund, please use one of the following methods:
- Via Paddle: Visit paddle.net and use your order ID or the email address associated with your purchase to submit a request.
- Via Us: Email us at hello@beforeclaim.co.uk with your order ID, and we will coordinate the request with Paddle on your behalf.
2. Subscription Cancellations
You may cancel your subscription at any time via your dashboard. Cancellation stops future renewals. You will retain access to paid features until the end of the current billing period.
3. Exceptional Circumstances
Nothing in this policy affects your statutory rights. We reserve the right to evaluate requests based on technical issues or other exceptional circumstances.
If you have any questions about this Refund Policy, please drop us a line at hello@beforeclaim.co.uk.